Shop Analytics
Understand what happens in your shop and analyse customer, product, basket and order behaviour in real time
Simple.
Efficient.
Successful.
Customer Behaviour
See what customers view, click, add to their basket, remove and finally purchase
Your Data. Your History.
Shop data is stored outside Shopware, keeping your history available through updates, reinstallations and other changes
Features
Understand Your Shop. Improve Your Decisions.
Shøp connects your Shopware data with real-time customer behaviour and historical data to give you a complete view of what happens in your shop
Live Shop Data
See what is happening in your shop in real time, from visitors and product views to baskets, checkouts and completed orders
Customer Behaviour
Analyse customer activity including pages viewed, products clicked, basket activity, purchase behaviour and time spent in your shop
Basket Analysis
Understand which products are added and removed, which baskets are abandoned and how customers move from basket to order
Product Analysis
See product views, basket additions, purchases, revenue and conversion behaviour to understand how individual products perform
Orders & Payments
Analyse completed purchases, payment methods, order values and the behaviour leading up to a completed order
Historical Data
Keep your shop history outside Shopware so important data remains available even after updates, reinstallations or other changes
New & Returning Customers
Identify new and returning customers and compare their behaviour, purchases and activity in your shop
Devices & Browsers
Gain insights into customer preferences by analysing browsers, screen resolutions, and devices
Reports & Insights
Turn your shop data into clear reports and insights that help you understand sales, customers, products and conversion
LiveCustomer behaviour
CustomersBehaviour & Purchases
HistoricalLearn & Optimize
IndependentLocal Storage
Your Data
Your History
Shøp receives your Shopware data through a plugin and stores it outside Shopware. This gives you a separate, lasting history of your shop data and customer activity
Analyse in Real Time
Follow customer activity, product views, basket changes, checkouts and purchases as they happen
Stored Outside Shopware
Your collected data remains available independently from your Shopware installation
Complete History
Keep historical shop, customer, product and order data available for long-term analysis
Follow Every Basket
See which products are added and removed, when baskets are abandoned and how long customers remain in the purchase process
Understand Customers
Connect customer activity with new and returning customers, products, orders and purchasing behaviour
Understand Conversion
See how customers move from product view to basket, checkout and completed purchase
Behaviour - Products - Orders
Analysis - not guessing
Shøp shows the complete customer journey through your shop, helping you understand what customers do before they buy and where they leave without purchasing
Everything Shop Operators Need
Your Shop Data in One Place
Shøp combines live shop activity, customer behaviour, product performance, orders and historical data
Product Performance
Analyse product views, basket additions, purchases, revenue and conversion behaviour to identify products that perform well or need attention
Basket & Checkout
Understand basket contents, removed products, abandoned baskets, checkout behaviour and the path to completed orders
Customer Analysis
Compare new and returning customers, purchasing behaviour, order values, activity and customer lifetime value
Historical Shop Data
Keep your collected shop history outside Shopware and analyse changes over time instead of losing historical context
Everything You Can Do With Shøp
Analyse Your Shop
Understand traffic, customer behaviour, products, baskets, orders and conversion
+Analyse Your Shop
Shøp combines live shop data with detailed analysis so you can see what happens throughout the customer journey
Analyse Customers
Understand new and returning customers and how they behave before and after purchasing
+Analyse Customers
Follow customer activity from the first page view through product interactions, basket activity, checkout and purchase
Analyse Products
See which products are viewed, added to baskets, purchased and generating revenue
+Analyse Products
Compare product demand, views, basket activity, purchases and revenue to understand product performance
Analyse Baskets
Understand what customers add, remove and abandon before completing an order
+Analyse Baskets
Identify frequently added and removed products, abandoned baskets and the time customers spend before purchasing
Analyse Prices
Analyse prices and price history and check important pricing conditions
+Analyse Prices
Track price changes and use advanced price analysis and checks to identify pricing issues and opportunities
Multi-Channel Synchronization
Connect your shop data with additional sales channels and marketplace systems
+Multi-Channel Synchronization
Shøp is designed to connect your shop with additional sales channels and marketplace systems
From Click to Purchase
Understand the Complete Customer Journey
See what customers do from their first interaction with your shop through product views, basket activity, checkout and completed purchase
Customer Activity
Track pages, products, clicks, devices, browsers and activity throughout the customer journey
Completed Purchases
See what was purchased, how it was paid for, how long the customer stayed and how many clicks led to the purchase
More Than a Dashboard
Shøp Keeps Your Shop History Alive
Your data is stored outside Shopware so your historical analysis remains available independently from changes to your shop installation
Independent Data Storage
Your collected data is stored outside Shopware instead of depending entirely on your current Shopware installation
Price History
Keep track of historical product prices and analyse changes over time
Customer & Order History
Use historical customer activity, product behaviour and order data to understand how your shop develops
Advanced Monitoring
Business customers can use advanced anomaly detection and shop alerts to identify important changes automatically
Our Licences
The Right Licence for Your Shop
Whether you run a small online shop or a growing ecommerce business, Shøp gives you the data and analysis you need to understand your shop
Start with the complete core analytics for your shop and move to Business when you need deeper analysis, automation, alerts and advanced checks
These offers are exclusively available to business customers. Proof of business registration is required upon purchasing the licence.
Small Shop
€ 70.21
per month (incl. VAT)
€ 59 per month (excl. VAT)
- Live Shop DataYes
- Customer BehaviourYes
- New & Returning CustomersYes
- Shop Domains3
- Product AnalysisBasic
- Basket AnalysisBasic
- Checkout AnalysisBasic
- Conversion AnalysisBasic
- Orders & PaymentsYes
- Devices & BrowsersYes
- Historical DataYes
- ReportsBasic
- Customer Lifetime ValueYes
- Product CombinationsBasic
- Price AnalysisYes
- Price HistoryYes
- Quantity Discount ChecksNo
- Tier Price ChecksNo
- Price Plausibility ChecksNo
- Stock & Demand AnalysisNo
- Anomaly DetectionNo
- Shop AlertsNo
- Amazon SyncNo
- Multi-Channel SynchronizationNo
- Priority SupportNo
Business
€ 236.81
per month (incl. VAT)
€ 199 per month (excl. VAT)
- Live Shop DataYes
- Customer BehaviourYes
- New & Returning CustomersYes
- Shop Domains30
- Product AnalysisAdvanced
- Basket AnalysisAdvanced
- Checkout AnalysisAdvanced
- Conversion AnalysisAdvanced
- Orders & PaymentsYes
- Devices & BrowsersYes
- Historical DataYes
- ReportsAdvanced
- Customer Lifetime ValueYes
- Product CombinationsAdvanced
- Price AnalysisYes
- Price HistoryYes
- Quantity Discount ChecksYes
- Tier Price ChecksYes
- Price Plausibility ChecksYes
- Stock & Demand AnalysisYes
- Anomaly DetectionYes
- Shop AlertsYes
- Amazon SyncPlanned
- Multi-Channel SynchronizationPlanned
- Priority SupportYes
Lets Talk
FAQ
Frequently Asked Questions
Who is Shøp for ?
Shøp is designed for online shop operators who want to understand customer behaviour, product performance, orders and conversion in one central system
What data does Shøp analyse ?
Shøp analyses customer activity, product views, clicks, basket contents, basket changes, checkout activity, purchases, payment information, devices, browsers and other shop data
Is the data stored inside Shopware ?
No. Shøp stores the collected data outside Shopware so your historical data remains available independently from changes to your Shopware installation
Can I see customer behaviour in real time ?
Yes. Shøp can analyse customer activity in real time, including pages viewed, products viewed, clicks, basket activity and the path to purchase
Can I see what happens to abandoned baskets ?
Yes. Shøp records basket activity including added and removed products and can analyse when customers abandon their purchase
What is the difference between Small Shop and Business ?
Small Shop provides the complete core analytics for smaller shops. Business adds advanced analysis, advanced checks, stock and demand analysis, anomaly detection, shop alerts and priority support
25+
Years of Experience
Security Through Complete Independence
Our decades of experience combine dependable technology with financial strength. As an owner-led business, we provide a crisis-proof foundation for all your IT projects
Financial Stability
Fully self-funded for over 25 years to guarantee exceptional long-term security
Absolute Independence
Completely free from banks and investors - dedicated solely to your success
Some Of Our Projects
Cargo
CRM
Mailpack
Tracker
Tracker
Tracker combines location sharing, groups, messages, meeting points, routes and destinations in one shared map.
Click hereShøp
Shøp
Understand what happens in your shop and analyse customer, product, basket and order behaviour in real time
Click hereLandlord
Landlord
Manage flats, buildings, parking spaces and rental properties in one central system, with all important information available where you need it
Click here